Carrier Operations Specialist

Company: VirtualVocations
Location: Macon
Posted on: November 14, 2024

Job Description:

A company is looking for a Carrier Operations Specialist to join their team.
Key Responsibilities

Handle daily number provisioning, porting requests, and messaging registrations for customers
Ensure customers comply with local country regulations and assist with onboarding new accounts
Maintain internal knowledge bases and assist with compliance and administrative tasks

Required Qualifications

Fluent in English and Spanish; Portuguese is a plus
Background in customer support, compliance, or KYC and account verification
Willingness to cover specified shift times (15:30-00:00 CET/10:30-19:00 SP time)
Highly organized with a proactive approach to tasks
Empathetic and customer-focused mindset

Keywords: VirtualVocations, Johns Creek , Carrier Operations Specialist, Other , Macon, Georgia

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