Principal Customer Success Manager
Company: VirtualVocations
Location: Alpharetta
Posted on: November 8, 2024
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Job Description:
A company is looking for a Principal Customer Success Manager
with a technical focus.
Key Responsibilities
Build and maintain relationships with key customer contacts and
internal stakeholders
Drive customer engagement, retention, and expansion through regular
Business Reviews
Monitor customer usage trends to identify risks and opportunities
for growth
Required Qualifications
5+ years in customer success, account management, or related
fields
Proven experience in identifying upsell opportunities and driving
growth
Strong technical acumen for delivering product demos and consulting
on configurations
Ability to manage multiple accounts and objectives in a fast-paced
environment
Keywords: VirtualVocations, Johns Creek , Principal Customer Success Manager, Executive , Alpharetta, Georgia
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